Last Updated: January 23, 2025
At LeatherCompany.shop, we are committed to delivering your order as quickly and efficiently as possible. Below is an overview of our shipping process, including estimated delivery times and shipping methods.
1. Order Processing Time
- Processing Time: All orders are processed within 2 business days of receipt. Please note that this does not include weekends or holidays. Orders placed on weekends or holidays will be processed the following business day.
- Example: If you place an order on Friday, it will be processed by the end of the day on Monday (if Monday is a business day).
2. Shipping Methods and Delivery Time
- Delivery Time: After processing, orders typically arrive within 7 to 14 business days, depending on the shipping method chosen and your location.
- Domestic Orders (U.S.): Most orders are shipped via [Insert Carrier, e.g., USPS, FedEx, UPS], and you will receive a tracking number once your order has been shipped.
- International Orders: International delivery times may vary depending on the destination country. Shipping may take longer due to customs processing.
3. Shipping Rates
- Shipping costs are calculated at checkout based on the delivery address, the size and weight of your order, and the shipping method selected.
- Free Shipping: We offer free standard shipping on orders over $[Insert Amount]. Free shipping is only applicable to domestic orders.
4. Order Tracking
- Once your order is shipped, you will receive an email with a tracking number and a link to track the status of your delivery. You can also track your order by logging into your account on our website.
5. Shipping Delays
- While we aim to process and ship orders quickly, please note that shipping times are estimates and may be subject to delays beyond our control. Factors such as weather, holidays, or customs processing may impact delivery times.
6. Shipping Restrictions
- Currently, we ship to the following regions:
- Domestic: [List domestic locations, e.g., all U.S. states]
- International: [List countries or regions]
- Unfortunately, we do not offer shipping to P.O. boxes or certain remote locations.
7. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately at admin@leathercompany.shop. We will work with the carrier to resolve the issue and, if applicable, provide a replacement or refund.
- Note: We recommend using a shipping service that offers tracking for high-value items.
8. Address Accuracy
- Please ensure that your shipping address is entered correctly at checkout. We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.
9. Customs and Import Duties (For International Orders)
- International customers are responsible for any customs fees, import duties, or taxes that may apply upon delivery. These charges are determined by the customs office of the destination country.
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us at admin@leathercompany.shop.